Comprehensive interventions management system of EMASESA networks
Description: research paper on the Comprehensive Interventions Management System of EMASESA Networks, based on the application AQUA-RED developed by EMASESA and integrated with the company’s other computer systems. This system includes all task involved in the incident management process, from the receipt of a malfunction report to its resolution.
Author: Juan Vílchez (EMASESA).
Place of communication: XXX Technical Workshops AEAS, Seville.