I have received a letter stating that the meter’s location is in a bad state. What should I do?
We inform you in this letter that your meter couldn’t be replaced because the meter’s location shows a fault. It should be repaired before the company can complete the works.
Once the problem is solved, you should contact our customer service telephone number 955 010 010, through the 010 Seville Line or at any of our customer service offices, to arrange a new appointment to have the meter changed.