I have received a letter regarding fraudulent usage. What should I do?

We inform you in this letter that you are benefiting from water services without an appropriate supply contract.

In order to solve this issue, you should initiate the process to regularise the situation by prior appointment in our main customer service offices or requesting it online at Cita previa de EMASESA. ; or by the Metropolitan EMASESA phone number 955 010 010 and also through the 010 Seville Line if calling from Seville.