I have received a letter stating that the supply company doesn’t have an actual meter reading for an excessive period of time. What should I do?

We inform you in this letter that we don’t have an actual meter reading for a period greater than established in the service rules, with the possible implications this prolonged period of estimated consumption that may have on you.

You can provide us with your meter reading through our customer service telephone number 955 010 010, or through the 010 Seville Line, or in the section “readings” of our Online Site.

That reading will be appropriately checked by EMASESA.